Had I chosen to get another brand, I would have had no ‘support’ or training. I have the Pfaff which also uses a dongle. Posted on Jun 27, I am now waiting to hear from my Dealer to see what can be done. If those are your only choices to save your designs in go with the Tajima dst format as the Vikings can read that format easily in the customizing program.

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They do not stand behind their product. I was using hqsp software on first windows 98 then went to windows xp when that machime died. Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. Link to dongle drivers – http: I have had my platinum plus machine for about 15 years now.

Sometimes there’s an issue with the old driver and installing an update may not take. How do I loosen it? In reply to KarenWattsMontana’s post on August 13, Now i am having trouble with the dongle.

3D Embroidery System Software Updates

We all have our preferences and personal history, some good, some bad. How satisfied are you with this response? Uninstall the Husqvarna 3D Embroidery Software and try again. KathleenSH Replied on August 20, embroidry Click the Run button if prompted and follow the remaining prompts.


Without the dongle the system is worthless. The email address entered is already associated to an account. This is being corrected as more people have no choice but to buy Vista as that’s what’s in the new computers.

Yesterday, with the help of a wonderful friend, who owned the Pfaff store in Butte, MT, I upgraded to Windows 10 after downloading new hasp drivers for my 4D Emb Extra. Before I mebroidery how to do this myself, the dealer did it for me at no charge.

Collette and CarlBatten Replied on September 28, Install the 3D Embroidery 7.

compatability of Windows 10 with embroidery software, 4D Embroidery, in particular?

I really like my D1 but frustrated about what to do when my XP crashes. I have just installed my new 3DProfessional Viking Software into my laptop.

Try downloading the updates for your software from Janome Global, downloads, software. Answer questions, earn points and help others Answer questions.

I just upgraded to Windows 10 today and my 4D would not work. In reply to Collette and CarlBatten’s post on September 28, KarenWattsMontana Replied on August 13, Want Answer 0 Clicking this will make more experts see the question and emboridery will remind you when it gets answered. I have freestanding Series 8 dishwasher. I was able to get the software to work as far as pulling ip a design haps it or creating a design but i could never get the software for the reader writer to work and without that everything i had purchased to that point was useless.


Posted on Feb 09, It’s important that when 4D is installed that you assign a particular port for your 4D dongle and always use this port when loading 4D. I am so angry at Viking for not supporting 4D software. Went on Viking site and sent off an e-mail to their software support folks who replied that I should download and reinstall a driver for the dongle and gave hzsp the path to it on their site.

So, use the first link in this paragraph.